FAQs

Booking an appointment is easy through our online scheduling tool or by calling our clinic directly at (415) 859-5676. You can also book by emailing us at staff@thecitypethospital.com.

We recommend booking in advance for routine care, but same-day appointments may be available for urgent cases. Our staff is happy to assist in finding a time that works for you.

We provide a wide range of veterinary services, including wellness exams, vaccinations, dental care, surgery, and emergency care. Our team is dedicated to offering personalized care tailored to your pet’s unique needs. We also focus on preventive measures to ensure your pet enjoys a long, healthy life. See all our veterinary services.

Yes, we provide emergency services during business hours for sudden illnesses or injuries. If you’re experiencing an after-hours emergency, we can refer you to a trusted local emergency clinic. Please call ahead if possible so we can prepare for your pet’s arrival. Learn more about our emergency care.

For your pet’s first visit, please bring any medical records, vaccination history, and a list of any current medications. This information helps us create a comprehensive health plan. If your pet has specific dietary or behavioral needs, let us know so we can address them during the consultation.

We strive to create a stress-free environment for pets with a gentle, compassionate approach and a calm atmosphere. Our clinic is equipped with separate areas for cats and dogs to reduce anxiety. We also use treats and positive reinforcement to help pets feel at ease.